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1
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What is calibration?
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Calibration is the test for equipment to ensure
that the functions of machine meet with the original standards.
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2
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Why we need to calibrate our
equipment?
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Each equipment have its own standard.Calibration is
to protect the safety for people and this is the only way
to prove your equipment
meet the requirement of authority.
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3
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Which organization, agency will
help you to do the calibration?
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Kim Long and Micro Precision Calibration will carry
out this calibration.
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4
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After using calibration service of KLC-MPC, what kind
of standard your equipment can be satisfied?
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MPC’ certificates can satisfy for the standards of
: ISO 9001: 2000, ISO/IEC 17025 – 2005, ANSI Z540-1/MIL STD 45663A,
NIST traceable.
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5
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What is the Accreditation?
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The accreditation is the warranty of the third
organization accreditated for a unit, agency, company which have the
ability to
carry out the calibration.
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6
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What is Accreditation
organization?
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Accreditation organization have the right to issued
certificates, such as: ILAC-MRA, ISO International (USA-NQA),
NIST Traceable, TUV
(European), A2LA (USA), APLAC (ASIAN)
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7
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What is
certificate?
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The certificate is to attest that all of equipment
already met with the standards which are proposed by the authority
organization.
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8
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What is the need of Company?
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All of their equipment or their products always meet
with the international standards.
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9
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Who is KLC – MPC?
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Kim Long Company(KLC) is a calibration company, we
specialize in offering to customers services such as : calibration,
test and prepare the electronic,
mechanical, measurement equipment... in many fileds : electric, electronic,
mechanial,
food and enviroment...
Kim Long Company is the
only representative office of Micro Precision Calibration in USA, MPC is
one of the top calibration
company in US which
offer the international calibration service. In asia, MPC have full
laboratory in Thailand, Philippin,
Malaysia and China.
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10
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What international organization
accreditated for?
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11
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After calibrating, what kind of intenational standard
will machine of customers will be met?
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KLC – MPC
will certify with standards :
1. ISO 9001: 2000
2. ISO/IEC 17025 – 2005
3. ANSI Z540-1/MIL STD 45663A
4. NIST traceable
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12
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What field of calibration KLC – MPC can calibrate?
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13
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How can customers contact with us
to be served?
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Please
call for us : +84(8) 281 8479
Email: Sales@kimlongcom.com or info@kimlongcom.com
Or you can fill in the form at www.kimlongcom.com
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14
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Where can Kim Long and MPC find the experts to do the
calibration for customers?
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We will send the experts from Thailand and
Philippin who are rich in exrepriences or event from USA as necessary.
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15
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After registering with Kim Long ,
how long customers will be served?
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Depend on the require from customers, we will
arrange service which is the most convenience for customers.
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16
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How long will calibration take?
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It depend on your number of equipment.
In general, our standard period for calibration is around 05 – 07 working
day.
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17
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Do customers need to send their
equipment to Kim Long and MPC for calibrating?
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Kim long will offer you an onsite service, so customers
will save a lot of time and cost for calibration.
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18
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How long can customers have the
result of calibration?
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All of their equipment or their products always
meet with the international standards.
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19
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Will the calibrated results be kept
in security?
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A customer service representative will
contact you to set up your account and assign your customer ID and password
for access the next
business day.
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20
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Can customers get the certificate
again if they lose it?
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Yes , of course. You can access your
account to see online version of calibration certificate.
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21
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The certificate of MPC can meet
with the international standards?
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MPC will offer you an international quality
services with domestic price.
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22
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How long is the turnaround of
calibration?
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This depends on equipment, but we will remind you
before the calibration expired.
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23
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What about the price of MPC?
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With the policy “ all for customers ”,
Kim Long and MPC commit to offer for customers an international service
with local price.
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24
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What is kind of payment?
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We accept for cash or transfer through account.
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25
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How long of payment?
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Within 30 days from the date finish
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26
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If the quantity of equipment is
not too much, does KLC – MPC offer onsite service for customer?
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We will arrange time to do calibration at your
facility.
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27
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Where is the data of calibration
stored?
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If you want to have access to your records, you can
conact with our cutomers service and access on Internet.
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28
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Does Kim Long and MPC offer the
renting and trading service that are suitble for international standard?
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Yes, we offer for you all of those service above.
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29
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When MPC will open a new full Lab
in Vietnam?
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MPC is going to establish one full Lab
in the second quater of 2009 in Vietnam for convenience to serve customers.
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